McGill IT Help

McGill has excellent IT student support. These are the most popular links:

Welcome to IT Support
About McGill IT services, make requests, get help and report issues

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Access McGill IT Support
Select chat, phone, online or in-person

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Information on 2FA
You need 2-Factor Authentication to access some McGill services

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Student Zoom Account
Access your McGill Zoom account and set up a meeting.

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Microsoft 365 for McGill Students

Access the free Office apps and OneDrive storage

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​Athena

If you are locked out of your Athena account or do not receive your new password, contact SCS Client Services at 514-398-6200. Specify you are trying to access your Athena student account.​​​

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For computer problems, an MCLL host may have advice but it's best to contact a friend, family member or computer technician to help you.