McGill IT Help

McGill has excellent IT student support. These are the most popular links:

Welcome to IT Support
About McGill IT services, make requests, get help and report issues

Access McGill IT Support
Select chat, phone, online or in-person

Information on 2FA
You need 2-Factor Authentication to access some McGill services

Student Zoom Account
Access your McGill Zoom account and set up a meeting.

Access the free Office apps and OneDrive storage

Athena

If you are locked out of your Athena account or do not receive your new password, contact SCS Client Services at 514-398-6200. Specify you are trying to access your Athena student account.

For computer problems, an MCLL host may have advice but it's best to contact a friend, family member or computer technician to help you.