McGill IT Help

McGill has excellent IT student support. These are the most popular links:

Welcome to IT Support
About McGill IT services, make requests, get help and report issues

Information on 2FA
You need 2 Factor Authentication to access some services at McGill

Access McGill IT Support
Select chat, phone, online or in-person

Student Zoom Account
Access your McGill Zoom account and set up a meeting.

Access the free Office apps and OneDrive storage

Athena

If you get locked out of your Athena account or do not receive your new password contact a Client Services representative for assistance at

514-398-6200. Be sure to specify that you are trying to access your Athena student portal.

If you need IT support for Minerva (your McGill ID and password) call 514-398-7878.

If you have a problem with your computer, a host may have advice but it is best to contact a friend, family member or computer technician to help you.